Terms of Service

These terms govern your use of LocumsBook's healthcare job marketplace platform. Please read them carefully to understand your rights and responsibilities.

Last updated: October 10, 2025
Professional Agreement

By using LocumsBook, you agree to maintain the highest standards of healthcare professionalism and ethical conduct.

Healthcare Compliant

Acceptance of Terms

Welcome to LocumsBook! These Terms of Service ("Terms") constitute a legal agreement between you and LocumsBook ("we," "our," or "us") regarding your use of our healthcare job marketplace platform.

By accessing or using LocumsBook, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

LocumsBook Logo Healthcare Professional Platform

LocumsBook is specifically designed for licensed healthcare professionals and healthcare employers. All users must meet professional standards and maintain appropriate credentials.

Our Services

Platform Services
  • Job Marketplace: Connect healthcare professionals with employers
  • Profile Management: Create and maintain professional profiles
  • Application System: Submit and manage job applications
  • Communication Tools: Messaging between users
  • Payment Processing: Secure payment and subscription management
  • Verification Services: License and credential verification
Professional Features
  • License Verification: Automated verification of professional licenses
  • Locum Scheduling: Time slot management for temporary positions
  • Rating System: Mutual feedback between professionals and employers
  • Compliance Tracking: Maintain professional standards and requirements
Service Availability

We strive to maintain 99.9% uptime, but services may occasionally be unavailable due to maintenance, updates, or unforeseen circumstances. We'll provide advance notice when possible.

User Accounts & Registration

Account Requirements
  • Accurate Information: Provide truthful and complete registration information
  • Professional Credentials: Valid healthcare license or employer credentials
  • Contact Information: Maintain current email and phone information
  • Security: Keep your password secure and confidential
Account Types
Healthcare Professionals
  • Valid professional license required
  • Verification of credentials
  • Continuing education compliance
  • Professional liability insurance
Healthcare Employers
  • Valid business license
  • Healthcare facility credentials
  • Compliance with employment laws
  • Payment method verification
Account Responsibility

You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

Professional Standards & Conduct

Healthcare Professional Standards
  • License Compliance: Maintain current, valid professional licenses
  • Ethical Conduct: Adhere to professional medical ethics and standards
  • Accurate Representation: Truthfully represent qualifications and experience
  • Patient Safety: Prioritize patient safety and quality of care
  • Confidentiality: Maintain patient and professional confidentiality
Employer Standards
  • Legal Compliance: Comply with all employment and healthcare laws
  • Fair Practices: Provide accurate job descriptions and fair compensation
  • Safe Environment: Maintain safe working conditions
  • Professional Treatment: Treat all professionals with respect and dignity
Quality Assurance

We regularly review user conduct and may request additional documentation to ensure professional standards are maintained across our platform.

Prohibited Conduct

Zero Tolerance Policy

The following behaviors will result in immediate account suspension or termination.

Strictly Prohibited
  • Fraudulent Information: Providing false credentials, licenses, or qualifications
  • Identity Theft: Impersonating another person or professional
  • Unauthorized Practice: Practicing medicine without proper licenses
  • Harassment: Inappropriate behavior toward other users
  • Discrimination: Discriminatory practices based on protected characteristics
  • Privacy Violations: Sharing confidential patient or professional information
Platform Misuse
  • Spam: Sending unsolicited messages or advertisements
  • System Interference: Attempting to hack or disrupt our services
  • False Reviews: Creating fake ratings or reviews
  • Commercial Misuse: Using the platform for non-healthcare business
  • Data Scraping: Automated collection of user information
Legal Violations
  • Copyright Infringement: Unauthorized use of copyrighted materials
  • Illegal Activities: Any conduct that violates applicable laws
  • Money Laundering: Using the platform for financial crimes
  • Regulatory Violations: Violating healthcare regulations and standards

Payment Terms & Subscriptions

Subscription Plans
  • Free Plan: Limited job postings and basic features
  • Basic Plan: Enhanced features and increased job posting limits
  • Premium Plan: Full access to all platform features
  • Enterprise: Custom solutions for large healthcare organizations
Payment Processing
  • Secure Processing: All payments processed through PayNow
  • Currency Support: USD and ZWG/ZIG currencies supported
  • Payment Methods: Credit cards, bank transfers, mobile money
  • Automatic Billing: Subscriptions renew automatically unless cancelled
Refund Policy
Service Type Refund Period Conditions
Subscriptions 7 days Full refund for unused subscription
Job Credits 30 days Refund for unused credits only
Premium Features 14 days Partial refund based on usage
Billing Disputes

Contact our billing team within 30 days of any disputed charge. We'll investigate and resolve all legitimate billing issues promptly.

Intellectual Property Rights

LocumsBook Intellectual Property

All content, features, and functionality of LocumsBook, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, and software, are the exclusive property of LocumsBook and are protected by copyright, trademark, and other intellectual property laws.

User Content
  • Ownership: You retain ownership of content you submit to LocumsBook
  • License to Us: You grant us a license to use, display, and distribute your content on our platform
  • Responsibility: You're responsible for ensuring you have rights to all content you upload
  • Professional Materials: CVs, certificates, and professional documents remain your property
Trademark Policy

"LocumsBook" and our logo are trademarks of our company. You may not use these trademarks without our prior written consent. Other trademarks, service marks, and trade names that may appear on LocumsBook are the property of their respective owners.

Copyright Infringement

We respect intellectual property rights. If you believe content on our platform infringes your copyright, please contact our legal team with detailed information about the alleged infringement.

Liability & Disclaimers

Important Legal Notice

Please read this section carefully as it limits our liability and explains the risks associated with using our platform.

Platform Disclaimers
  • Marketplace Role: We provide a platform for connecting professionals and employers but are not party to employment agreements
  • User Verification: While we verify licenses, users are responsible for their own due diligence
  • Service Availability: We cannot guarantee uninterrupted access to our services
  • Third-Party Services: We're not responsible for third-party services integrated with our platform
Limitation of Liability

To the maximum extent permitted by law, LocumsBook shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our services.

Healthcare Disclaimer

LocumsBook does not provide medical advice, diagnosis, or treatment. We are a job marketplace platform only. All medical decisions and patient care remain the sole responsibility of licensed healthcare professionals and their employing institutions.

Indemnification

You agree to indemnify and hold LocumsBook harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

Account Termination

Voluntary Termination
  • Account Deletion: You may delete your account at any time through your settings
  • Data Retention: Some information may be retained for legal and compliance purposes
  • Subscription Cancellation: Cancel subscriptions before the next billing cycle
  • Ongoing Obligations: Existing commitments remain valid after account closure
Involuntary Termination

We may suspend or terminate your account immediately if you:

  • Violate these Terms of Service
  • Engage in prohibited conduct
  • Provide false or misleading information
  • Fail to maintain required professional licenses
  • Engage in illegal activities
  • Repeatedly receive poor ratings or complaints
Effects of Termination
  • Access: Immediate loss of access to platform services
  • Data: Your profile and content may be removed or archived
  • Refunds: Refunds handled according to our refund policy
  • Legal Obligations: Surviving clauses remain in effect
Appeal Process

If your account is suspended or terminated, you may appeal the decision by contacting our support team within 30 days. We'll review all appeals fairly and promptly.

Legal Contact Information

Terms & Legal Questions

Email: legal@locumsbook.com

Response Time: Within 5 business days

Billing & Disputes

Email: billing@locumsbook.com

Phone: Available during business hours

Changes to Terms

We may update these Terms from time to time. We'll notify you of any material changes via email or platform notification at least 30 days before they take effect. Your continued use of LocumsBook after changes become effective constitutes acceptance of the updated Terms.

Questions About These Terms?

Our legal team is here to help clarify any questions you may have about these Terms of Service. Please don't hesitate to reach out for assistance.

Last updated: October 10, 2025

These Terms of Service are effective immediately and govern your use of LocumsBook's healthcare job marketplace platform.